WHAT ARE THE PAYMENT OPTIONS?

We accept credit card, debit card, net banking, wallet, upi and paypal. We do not offer cash on delivery.

​

WHAT IS YOUR SHIPPING POLICY?

​

We ship across all states in India. A standard shipping (7-14 days) rate of ₹100 is applicable on all orders and ₹200 on express delivery (4-8 days). We offer free shipping on all orders above ₹2500. 

Please expect delay in shipping during festive seasons and sale.

All orders will be shipped in sequence during the time of sale, therefore it is recommended to not choose express shipping.

All orders will be shipped in sequence during the time of sale, therefore it is recommended to not choose express shipping.

​

All packages are shipped via third party courier service i.e. Delhivery. Delivery time period may take longer for North eastern states as well as Jammu and Kashmir. 

​

WHAT IS YOUR RETURN/EXCHANGE POLICY?

​

Return is applicable only if the product is damaged or if you receive a wrong order. If the product is damaged it needs to be supported with an image or unboxing video within five working days. You can contact us via our Instagram page  or write us at laven.gender@gmail.com. Please note that once an order is accepted for return, refund will be initiated within 5-7 working days. (shipping charges are not refundable.) 

RTO/ Un-delivered shipment : We are not liable for undelivered shipment or RTO (Return to origin) due to wrong address / misinformation provided while placing an order. Refund will be processed (excluding the shipping charges)  only once the shipment returns back to us. In case of re-shipping, shipping charges has to borne by the customer .